TERMS OF SERVICE

Welcome to the website operated by Zora Bend LLC (“Zora Bend LLC,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website and the purchase of craft materials, painting supplies, DIY tools, and related products through our website.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or making a purchase.

1. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website for any unlawful or unauthorized purpose
  • Attempt to interfere with the operation or security of the website
  • Access or use another person's account or information without authorization
  • Submit false, misleading, or fraudulent information
  • Copy, reproduce, distribute, or misuse website content without our permission

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

2. Products and Product Information

We offer craft materials, painting supplies, DIY tools, and related products through our website.

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, and other information displayed on the website are accurate and up to date. However, minor differences in color, appearance, packaging, or other details may occur due to screen settings, manufacturing variations, or updates from suppliers.

Product availability may change without prior notice. We reserve the right to correct errors, update product information, or discontinue products when necessary.

3. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After an order is submitted, you may receive an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily constitute acceptance of the order.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving incorrect pricing or product information, suspected fraud, inventory limitations, or other circumstances that prevent us from properly fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. Pricing

All product prices displayed on our website are stated in U.S. dollars unless otherwise indicated.

Prices and product availability may change without prior notice. Applicable shipping charges and taxes, when required, may be added during checkout.

While we make reasonable efforts to maintain accurate pricing information, an occasional pricing or listing error may occur. If an item has been listed at an incorrect price, we reserve the right to cancel the affected order and provide an appropriate refund if payment has already been processed.

5. Billing and Payment

All purchases made through our website are one-time purchases and one-time sales.

Your purchase is a single transaction for the products selected at checkout. We do not offer subscription plans, recurring billing, or automatic recurring charges for purchases made through our website.

Payment must be completed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Once payment is successfully processed, the order may proceed to fulfillment in accordance with our applicable shipping and order-processing policies.

If a refund is approved under our Refund Policy, the applicable refund will be issued to the original payment method whenever reasonably possible.

6. Taxes

Applicable sales taxes or other legally required taxes may be calculated and collected at checkout based on the shipping destination and applicable law.

Customers are responsible for any taxes or charges that are legally applicable to their purchase.

7. Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy.

Estimated processing and delivery times are provided for general guidance and may vary due to factors such as carrier delays, weather, holidays, incorrect delivery information, or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or delivery problems resulting from incorrect or incomplete information provided by the customer.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to the terms and conditions described in our Refund Policy.

Customers should review the Refund Policy before making a purchase to understand applicable return eligibility, conditions, procedures, and processing timeframes.

9. Intellectual Property

All content appearing on our website, including text, graphics, photographs, logos, icons, product descriptions, page layouts, and other materials, is owned by or licensed to Zora Bend LLC unless otherwise stated.

You may not reproduce, modify, distribute, display, publish, transmit, or commercially exploit website content without our prior written permission.

10. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, website hosting, analytics, security, and shipping.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for the independent policies or practices of third-party providers beyond our reasonable control.

11. Disclaimer

We provide our website and its content on an “as available” basis.

To the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

We make reasonable efforts to provide accurate product information but do not warrant that every description, image, specification, or other website content will always be complete, current, or error-free.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Zora Bend LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products through the website.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Zora Bend LLC and its representatives from claims, losses, liabilities, damages, costs, and expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another party's rights.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

15. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes to our website, products, business practices, or applicable legal requirements.

Updated Terms & Conditions will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of New Jersey, without regard to conflict-of-law principles, except where otherwise required by applicable law.

Any dispute arising from or relating to these Terms & Conditions or your use of the website shall be handled in accordance with applicable law.

17. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the extent necessary, and the remaining provisions shall remain in full force and effect.